Terms of Service

Updated on June 17, 2025

1. Scope of Application

1.1 Scimify (hereinafter referred to as "Scimify") offers an access management solution for the administration of employee access to third-party SaaS vendors (hereinafter referred to as "Scimify platform"). It offers third-party integrations and is connected to collaboration platforms such as Google Chat and Slack.

1.2 Scimify and the providers of third-party collaboration services (e.g., Slack Technologies, Inc. or Google, LLC) are different entities. There is no relationship between Scimify and these providers, other than Scimify being a licensee and user of their respective APIs for the purpose of providing the Scimify Service. These providers are not responsible for the Scimify Service and will not provide support for it. This Agreement does not apply to your use of third-party services.

1.3 The following General Terms and Conditions (hereinafter referred to as "GTC") apply to all user contracts (hereinafter referred to as "contracts") concluded between Scimify and customers who are business entities or entrepreneurs.

1.4 Deviating terms and conditions of the customer do not apply to contracts, unless Scimify expressly agrees to their application in writing.

2. Conclusion of Contract, Trial Period

2.1 The offer provided on the Scimify website to use the designated and described web-based software does not represent a binding offer by Scimify.

2.2 By concluding a contract for free of charge use, Scimify grants the right to the customer to use the software after the granting of access to the software exclusively for trial purposes (trial period), typically for 7 days. Each customer is only entitled to one trial period. On customer request, Scimify can extend the trial period at its sole discretion. After the trial period has expired, the customer's account will be blocked. There will be no automatic conversion into a contract for the fee-based use of the software.

2.3 After expiration of the trial period, the customer has the possibility to conclude a fee-based contract with Scimify for the use of the software. The customer can choose between different software versions, with or without add-ons, as described on our pricing page.

2.4 The conclusion of a fee-based contract is completed within the customer's account on the Scimify platform.

3. Services, Change of Versions

3.1 For the duration of the concluded contract, Scimify provides the customer access to the selected version of the software on a Software-as-a-Service (SaaS) basis via the internet. The scope of functionalities arises from the description provided on the Scimify website, particularly under the heading "Pricing".

3.2 The Software facilitates data exchange with the systems of third parties ("Third-Party Systems") via interfaces ("Integrations"). Scimify reserves the right to make changes to the offered Integrations, especially in cases where these are modified or discontinued by the third-party providers.

3.3 The customer can generally switch between the offered versions of the software. The resulting remuneration is governed by the pricing clauses of these GTC.

4. Availability and Response Time

4.1 Scimify guarantees 99% availability of the software on an annual average. Excluded are times in which the server cannot be reached due to technical problems beyond Scimify's control (e.g., force majeure, third-party negligence) and planned maintenance work announced in advance.

4.2 Any disruption of system availability must be reported by the customer without undue delay. For major disruptions, Scimify will attempt to ensure a reaction time of nine hours during normal business hours (Monday to Friday, 9:00 AM to 6:00 PM CET, excluding Swiss public holidays).

5. Customer Cooperation

5.1 The customer is obliged to review the functionalities of the software during the trial period and to notify Scimify of any defects before concluding a fee-based contract.

5.2 The customer is solely responsible for the content and data processed within the software and undertakes to use the software only in accordance with the contract and applicable laws, and not to infringe any rights of third parties.

5.3 The customer is obliged to ensure the technical requirements for using the software, including a suitable internet connection and a modern, updated web browser (e.g., Google Chrome or Mozilla Firefox) with cookies enabled.

5.4 The customer is responsible for the professional setup and administration of their account, including user and role management, and the configuration of integrations.

6. Grant of Rights

6.1 Scimify grants the customer a non-exclusive, non-transferable, and time-limited right to use the booked software for the duration of the contract.

6.2 The customer undertakes to use the software only for its own business purposes and not to provide it to third parties, with the exception of its affiliates as defined by applicable corporate law.

7. Prices and Payment

7.1 The prices stated at the time of order on the Scimify website will apply. The prices are net prices in Euros, plus applicable sales tax. The amount of remuneration may depend on the number of active applications and/or users, the selected software version, and any additional functionalities.

7.2 Price adjustments for existing contracts will be announced in textual form and will not apply to periods the customer has already paid for.

7.3 In case of payment default, Scimify is entitled to block the customer's access to the software after providing notice. The customer remains obliged to pay the agreed remuneration plus any default interest.

8. Term and Termination

8.1 Upon connecting their workspace, the customer begins a free trial period. After the trial, the customer can choose to conclude a fee-based contract.

8.2 Contracts with monthly billing have a minimum term of one month and are extended by one month unless terminated before the start of the next extension period.

8.3 The right of both parties to terminate the contract for good cause remains unaffected. Notice of termination must be given in textual format (e.g., email).

9. Limitation of Liability and Warranties

9.1 The Company does not make any warranty about the reliability of the Services or the security of user data, despite best efforts. The Service is provided “as is” and “as available,” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, or warranties that may arise from course of dealing or course of performance or usage of trade.

9.2 The Company has no obligation to store or forward the contents of terminated Accounts. We also have no obligation to store messages or contents for accounts that exceed their storage quotas. Furthermore, you will not hold the Company liable or seek indemnification if confidential material is unintentionally released as the result of a security failure or vulnerability in the performance of the Services or if data is deleted for an inactive account. Due to the encrypted nature of the Services, you acknowledge that the Company has no ability or obligation to recover your data if you misplace your password.

9.3 To the extent not prohibited by law, you acknowledge and agree that in no event will the Company be responsible or liable to you or any third party, under any theory of responsibility or liability, for any indirect, special, exemplary, incidental, consequential, or punitive damages (including, but not limited to, procurement of substitute goods or services; loss of data, use, or profits; business interruptions; or any other damages or losses), for any multiplier on or increase to damages, or for any costs or fees (including attorneys’ fees), whether under these Terms or otherwise, arising in any way in connection with your Account, the Services, or these Terms, whether arising at law, in equity, or otherwise, and whether based in contract, strict liability, tort (including negligence or otherwise), common law, statute, equity, or otherwise, even if we have been advised of the possibility of such damage, or for any other claim, demand, or damages whatsoever, arising out of or related to your use or inability to use your Account or the Services.

9.4 Without limitation of the foregoing, and to the extent not prohibited by law, the total liability of the Company’s parties for any reason whatsoever arising out of or related to the use of, or inability to use, your Account or the Services, or these Terms, shall not exceed $100, or the amount you paid us, if any, for use of your Account or the Services, whichever amount is greater. This liability, if any, shall be complete and exclusive. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

9.5 Applicable law in some locations, such as the State of New Jersey, does not allow the waiver of implied warranties, the limitation of liability of certain damages set forth above, including the provisions of this section that limit or exclude special, exemplary, consequential, or punitive damages, or limit or exclude the use of any multiplier on or increase to damages, and limit the liability of the Company or any of the Company’s parties, to the greater of either $100 or the amount paid by you for use of your Account or the Services. These limitations or exclusions may not apply to you. The provisions of this section do not apply to the extent, and only to the extent, not permitted by applicable law.

9.6 IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE § 1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.

10. Indemnification

10.1 You agree that the Company, and any parents, subsidiaries, officers, directors, employees, agents, or third-party contractors (the "Indemnified Parties") cannot be held responsible for any third-party claim, demand, or damages, including reasonable attorneys’ fees, arising out of your use of your Account or the Services. You agree that the Indemnified Parties will have no liability in connection with any such third-party claim, demand, or damages, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys’ fees and litigation expenses of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any third-party claims, demands, or damages arising out of your use of your Account or the Services.

11. Data Protection and Confidentiality

11.1 Scimify collects and uses personal data within the framework of applicable statutory provisions. The parties' responsibilities are detailed in our Privacy Policy and any applicable Data Processing Agreement.

11.2 Both parties agree to keep confidential information of the other party secret and to use it only for contractually agreed purposes.

12. Reservation of Changes

12.1 Scimify has the right to change these GTC. Changes will be announced to the customer via email or in-app notification at least four weeks before they take effect. The customer's consent is deemed granted if they do not object within two weeks of the announcement.

11.2 Scimify reserves the right to modify the software or offer different functionalities, particularly to comply with legal requirements, address security vulnerabilities, or adapt to changes from third-party providers.

13. Final Provisions

13.1 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.

12.2 The contractual relationship is exclusively subject to the laws of Switzerland. The exclusive place of jurisdiction for all disputes arising from this contractual relationship is, as far as legally permissible, Zurich, Switzerland.